Our Story
AM Connect 360, a South African Johannesburg based company was founded by Anthea Meredith in April 2021. With a combined 35 years’ experience, we have been helping organisations to solve and manage issues, create value, maximize growth and improve overall business performance. With our extensive experience and skills, we provide objective guidance and expertise, transferring our skills and knowledge to enable and grow organisations.
The Why
Our Direction and Values
We are a Company that aims to co-create the future and next generation of businesses and experiences. Working together to understand the current and build towards the future, helping solve unique problems and transform the way things are done to foster an empathetic, kind, collaborative workforce that has the correct, fit-for-purpose processes and tools to achieve beauty and magic in the experiences they offer.
Our approach allows for an agile means of defining and designing solutions. We use a flexible mix of methodologies, responding to needs as they develop.
The How
Our Approach
With our ability to enable businesses to visualise and articulate complex problems and concepts by breaking them down to see their unique value and redesign bottom up and top down to connect with meaning and purpose. With a deep service design understanding our journey always begins with the people. Understanding their personal journey and their emotions at each stage allows us to personalise our interactions, co-create solutions, and ensure buy-in, ownership, and increased confidence during the implementation process. This people-first approach allows the transfer of skills and knowledge to grow the service design mindset and practice within your business ensuring this remains long after the completion of the programme.
Our Latest and Greatest
Projects, Made: With Love!
The services our clients have used:
Our Industries
Our Value | Returns Gained
Financial ROI
We can help reduce operation expenses and improve efficiencies which in turn have a direct impact on the bottom line. Business growth and scalability while reducing absenteeism and improving employee attrition. Improved spend on skills requirements and annual training.
Operational ROI
We work to improve collaboration between teams by assisting with efficient and significant feedback loops. This leads to improved external communication with stakeholders and partners.
People ROI
Improved buy-in from leaders and business partners. Enhanced employee morale and increased productivity. Enhanced customer satisfaction and perception. Enhanced employee value proposition. Improved ability for the company and employees to embrace change.
Holistic Collaboration
Improve and enable holistic collaboration. Purposeful, pragmatic, reliable, accurate, methodical and sustainable.
Process ROI
Enhanced business consistency and governance. Increased opportunity for automation and enhanced stakeholder experience. Improved information flow. Quality improvements.
Behaviours and Perception ROI
Predictive and proactive communications and notifications. Innovation and change through design and engineering enables improved speed to change quicker, innovating quicker. Enhanced business consistency and improved governance.
Let’s Show the World What You Do. Contact Us to Partner With You to Make a Difference
What We Love To Do
We Pride Ourselves in Unique Beautiful Outcomes
Working with people
Improved employee experience directly increases 50% in revenue (Harvard Business Review March 2022)
Transformation
Support future business models and objectives. Create meaningful connections to empower people, processes, content, quality, behaviours and technology with maximum flexibility and minimum constraints. This enabling optimisation in their performance and purpose.
Purposeful, pragmatic, reliable, accurate, methodical and sustainable.
4
Team Members
71
Combined Years of Experience
63219
Lives Impacted
2737